Data Privacy Policy

Protecting your privacy when processing personal data and the security of all transaction data is very important to us and is something we take into account in our transaction processes.

We would like to take this opportunity to inform you of the nature, scope and purpose of the collection and use of the personal data you provide us, as well as its processing and utilisation.

PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

Personal data is information about your identity. These data may include information such as your name, address, telephone number or email address. It is possible to use our website without specifying any personal data. This may result in deviating regulations for the use of individual services on our website. In this case, such regulations shall be explained separately below. We only process your personal data (e.g., name, address, email, telephone number or similar) pursuant to the regulations of German and European data protection law.

Further personal data are only collected and stored if you voluntarily provide such information, e.g., as part of a request, registration or application, etc. You may object to the use of your data at any time. Sending an email to info(at)holz-braun.de is sufficient for this purpose.

SERVER DATA

In general, you are able to visit our website without providing any personal data, for example if you only wish to obtain information about our products and access the corresponding pages. Each instance of access to our website or a file stored on our website is logged. This storage is undertaken for internal system-related and statistical purposes. The following is logged:

  • Browser type and version
  • Operating system used
  • Website you are visiting us from (referrer URL)
  • Website you are visiting
  • Date and time of access
  • Your internet protocol (IP) address

In certain cases, however, we need your name and your address and other information so that we can provide the required services, process orders or respond to queries, for example. This additional personal data are only collected and stored if you voluntarily provide such information, for example as part of a request, registration, application to become an employee or supplier or when placing an order and during its processing.

PURPOSE, USE AND DISCLOSURE OF PERSONAL DATA

If you provide us with personal data, we use it solely to answer your questions and follow through with service requests (orders, participation in contests, etc.). We also use your data to give you access to certain information or products as well as the use of information and communications systems and for advertising purposes.

We shall only collect, process and use the personal data you provide online for the purposes communicated. Your personal data shall only be disclosed or sent to third parties where necessary for the purpose of executing the request/processing, etc. or if you have previously consented to your data being disclosed. Third parties are not entitled to use this data for other purposes. We of course respect your decision should you not want your personal data to be used for supporting our customer relationships (especially for direct marketing or for market research purposes).

We disclose personal data about our customers where we are legally required to do so, or if and insofar as we are obligated to do so by a court decision or if disclosure is required to execute or protect our General Terms and Conditions or other agreements. The same shall apply with respect to the storage of data. No data is disclosed for economic purposes.

DELETION

Stored personal data is deleted you withdraw your consent to such storage, if knowledge of such data is no longer necessary to fulfil the intended purpose of such storage or if the storage of such data is not permitted for other legal reasons unless statutory retention regulations preclude deletion, in which case data shall be blocked rather than deleted.

INFORMATION

We are happy to inform you of data stored relating to you upon written request. We endeavour to take all possible technical and organisational measures to store your personal data in such a way that it is not accessible to third parties. When communicating by email, complete data security cannot be guaranteed. We therefore recommend you send confidential information by post.

COOKIES

It may be the case when you visit our website that we store information on your computer in the form of cookies. Cookies are small text files sent to your browser by a web server and stored on your computer’s hard drive.

The information stored in these cookies allows you to automatically be recognised when next you visit our website in order to make our website more user friendly. For example, cookies enable us to customise a website in line with your interests, or to store your password so that you do not have to re-enter it each time.

You can also visit our website without cookies. If you do not wish us to recognise your computer, please adjust your web browser settings. You can set your browser to block cookies before a cookie is saved by selecting “block all cookies”. For full details of how this works, please read the browser manufacturer’s instructions. If you do not accept any cookies, this may restrict the functionality of our website.

USE OF GOOGLE ANALYTICS

Our website uses Google Analytics, a web analysis service operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter referred to as “Google”). Google Analytics uses “cookies” that are stored on your computer to help analyse your use of the website. The information generated by the cookie, for example the time, place and frequency of you visiting the website, including your IP address, shall be sent to a Google server in the US and stored there. Our website uses Google Analytics with an IP anonymisation feature. In this case, your IP address is first truncated by Google within the Member States of the European Union or in other signatory states party to the Agreement on the European Economic Area and sent to Google in an anonymised form.

Google will use this information to evaluate your use of our website, compiling reports on website activity for us and for the provision of other services related to website activity and internet usage. Google may also pass this information on to third parties if and insofar as this is required by law or if and insofar as third parties process such data on Google’s behalf. Data processing outside the European Union can not be ruled out.

Under no circumstances will Google associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we would point out that this may result in you not being able to use all the features of our website

Furthermore, Google provides a disabling option for the most commonly used browsers, which gives you greater control over what data are recorded and processed by Google. If you enable this option, no information on your visit to the website shall be sent to Google Analytics. However, enabling this option does not prevent information being sent to us or other web analysis services we may be using. Further information on the disabling option provided by Google and on enabling this option is available here.

USE OF GOOGLE ADWORDS

Google Ads Conversion
We use the services of Google Ads to draw attention to our attractive offers with the help of advertising materials (so-called Google Ads) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

The advertising materials are delivered by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads stores a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.

These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their device has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Ads customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Ads customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically starts a direct connection to the Google server. We have no influence on the extent and the further use of the data which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of Ads conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the providers may obtain and store your IP address.

Google Ads Remarketing
We use the remarketing function within the Google Ads service. The remarketing function allows us to present to users of our website advertisements based on their interests on other websites within the Google advertising network (in Google search or on YouTube, so-called “Google ads” or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users even after visiting our website on other pages. To do this, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. This number, known as a “cookie”, is used to record the visits of these users. The number is used to uniquely identify a web browser on a particular device and not to identify a person; personal data is not stored.
 
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain www.googleadservices.com, https://www.google.de/settings/ads, this setting being deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link http://www.google.com/settings/ads/plugin, e) by setting your cookie preferences accordingly. Please note that in this case you may not be able to use all functions of this offer in full.

LINKS

If and insofar as you make use of external links provided on our website, this Privacy Policy shall not extend to these links. When providing links, we strive to ensure that such links comply with our data protection and security standards. However, we have no control over other providers’ compliance with data protection and security provisions. As such, we would request that you consult the websites of other providers’ for their specific privacy policies.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend our security and data protection measures if and insofar as this is necessary due to technical developments. In such cases, we shall modify our Privacy Policy accordingly. As such, please note the current version of our Privacy Policy.

ORGANISATION RESPONSIBLE / RIGHT OF OBJECTION / CONTACT INFORMATION

You may revoke your consent to our collection, processing and use of your personal data at any time. Should you have any questions regarding our Privacy Policy or if you have any requests for correction or deletion regarding your data, please feel free to notify us by email to info(at)holz-braun.de or by post to Holz Braun GmbH Co KG, Am Südbahnhof 20, 72766 Reutlingen

Our data privacy officer:

Herting Oberbeck Datenschutz GmbH
Herr Ralf Anders
Sillemstr. 60a, 20257 Hamburg
dsb@holz-braun.de